Have questions before booking? Schedule a free phone or video call to see whether counseling is right for you.

Cancellation: Sessions cancelled more than 48 hours in advance will not incur a charge. Cancellations made with less than 48 hours' notice will be charged in full, regardless of the reason for cancellation.

Rescheduling: If you need to change your appointment time, please email info@mind-mend.me the day before.

Late arrivals: If you are running late, please contact us as soon as possible. Session end times are generally not extended, and the full fee applies.

By booking a session you agree to these terms. A consent form covering confidentiality and session guidelines will be sent once your appointment is confirmed.